POLICY FOR PROTECTION OF PERSONAL DATA OF INDIVIDUALS - END USERS
Please read this document carefully. It contains the Privacy Policy of individuals - end users ("Policy") and is an integral part of the Terms of Use of individuals - end users ("Terms"). The use of the services offered by the e-shop is possible only after you accept and agree to these terms. If the Policy changes, the changes will be published here.
Date of update: 25.05.18
In order to provide the services (“Services”) on the website www.bsi24.bg, Brand-Shopping Bulgaria OOD with address of management: Sofia, 26 Vasil Kanchev Str., 8th floor, UIC BG206450084, processes data of individuals (Data Subjects / You / You), in accordance with this Policy.
When processing personal data, Brand-Shopping Bulgaria Ltd. complies with all applicable regulations on personal data protection, including, but not limited to, Regulation (EU) 2016/679 ("Regulation").
According to the Regulation, personal data is any information that relates to you and through which you can be identified. Processing of personal data ("Processing") is any action or set of actions that can be performed on personal data by automatic or other means.
In connection with the provided services, Brand-Shopping Bulgaria Ltd. processes information regarding the following Data Subjects:
(a) natural persons, users of the Site with registration, as Clients;
(b) natural persons, users of the Site without registration;
(c) individuals who have made inquiries (including by phone), complaints, requests, signals, complaints or other correspondence Brand-Shopping Bulgaria Ltd.
(d) natural persons, information about which is contained in inquiries (including by phone), requests, signals, complaints or other correspondence addressed to Brand-Shopping Bulgaria OOD
PROCESSED DATA REGARDING THE PROVISION OF SERVICES:
2.1 Information you provide:
You decide whether and how to use the Services provided through the e-shop. In the forms through which personal data are entered, we clearly indicate the mandatory or voluntary nature of the provision of data. The data, the completion of which is obligatory, are such, without which it is impossible to provide the respective Service or part of it.
(a) Registration / Account Creation. The use of part of the Services is possible after registration. To create your own account, you need to enter: name, surname, email address, phone number and password. In addition, information on registration and compliance with the Terms (date, time and IP address) is stored.
(b) Data stored in your account.
Recent orders - includes information about all orders since the creation of the account, incl. № of the order, date of the order, ordered products, prices and total amount of the order, status (status) of the order.
Payment information - includes names, phone, address, payment method.
Delivery information - includes names of the recipient (may be a person other than the user of the account), telephone, address, method of delivery.
(c) Special categories / sensitive data. The services of Brand-Shopping Bulgaria Ltd. and the functionalities provided on the Site are not intended for storage and processing of special categories of data within the meaning of Art. 9 and Art. 10 of the Regulation. You undertake not to store or send through the Site (including through the contact form of the Site), by e-mail or by phone to Brand-Shopping Bulgaria Ltd. in any form, information containing special categories of data and / or sensitive data such as:
- data revealing your racial or ethnic origin, political views, religious or philosophical beliefs, trade union membership or your genetic data, biometric data, data on your health, sexual life or sexual orientation, or data related to with your sentences and violations.
- identity documents, as well as PIN, passport / ID card number, etc. similar.
Brand-Shopping Bulgaria Ltd. has no obligation and does not monitor the availability of the data specified here on the Site. The provision of such information is entirely at the risk and responsibility of the person providing it.
(d) Contact form. The contact form allows you to contact us in connection with inquiries, complaints, requests, alerts, complaints or other correspondence. Your messages contain free text entered by you. You decide for yourself whether and what data concerning you to include in them.
(e) Correspondence, complaints and alerts. In order to resolve submitted complaints, signals, disputes, inquiries, requests or other questions addressed in communication to us, received through electronic forms on the Site, through calls to the telephone numbers of Brand-Shopping Bulgaria Ltd., by sending by e-mail or contact form, Brand-Shopping Bulgaria Ltd. stores and processes this information, as well as the result of this processing.
2.2. Data related to the process of using the Services
(a) Recent orders. This section applies to all your orders through the Site and does not apply to orders for which other forms of correspondence and communication have been used (contact form on the site, inquiry and / or order by e-mail, and / or telephone call.
The "My Orders" section allows you to view the orders you have sent and stored in your account and in our database since the creation of your account. The section "My orders" contains information about Order №, Date, Total (order amount), Status.
If necessary, this section allows you to order the same item (s) again.
(b) Payment information. This section applies to the payment information we need to process your orders, including names, phone, address, payment method. The "Payment Information" section allows you to view and, if necessary, correct the personal data provided by you, which will be used to process your order.
(c) Delivery information. This section refers to the information we need to process your orders, including the names of the recipient (may be a person other than the user of the account), telephone, address, delivery method. The "Delivery Information" section allows you to view and, if necessary, adjust the data provided by you, which will be used to process your order.
Due to the fact that sending an order is sending an electronic statement on your part to Brand-Shopping International Ltd., according to the Law on Electronic Document and Electronic Certification Services ("ZEDEUU") we have the obligation to maintain a log of the fact of sending the statement (without its content) for a period of 1 / one / year. The log contains the date of the statement, the name and email address of the sender, and the identification of the recipient.
(d) Quick links to repeat previous searches. This option allows you to repeat your searches instead of entering them each time. The functionality can be used with or without registration. When using the Site, a browser with a randomly generated number is stored in your browser, allowing the Site to show you quick links to repeat previous searches. The site stores and displays the last 10 searches associated with this browser, and when you log in to your account you can save and use it in it.
To ensure the security of the Services and to detect malicious actions;
For development and improvement of the Services on the Site;
To measure the traffic and usability of the Site;
Logs in cases where this is required by law (such as logs of electronic declarations of intent).
(e) Logs related to security, technical support, development, etc. The Site uses logs for the following purposes:
To ensure the reliable operation of the Services and to identify technical problems;
Log in to log in to your account. This log allows unauthorized attempts to access accounts to be detected and automatically blocked. It is maintained for a period of up to 1 / one / year, containing the date and time of login to the account, status, whether the login is through a mobile version, application or desktop browser, IP address. Server logs, Web Application Firewalls, and more. devices falling into this category. These logs are needed to identify technical problems, detect malicious activity, and more. of the above objectives. They are stored for up to 1 / one / year. Logs can contain the following information: date and time, IP address, URL, browser and device information. In addition, some of the devices may use cookie-based security technology.
(f) Cookies. The use of biscuits is necessary for the functioning of the Site.
Cookies are information stored in your browser (or mobile application). They are used to store settings and identifiers required for some of the services provided on the Site.
Brand-Shopping Bulgaria Ltd. collects, uses and processes the information described above for the purposes provided in this Policy and in the Terms of Use of the Services, which may be:
(a) Conclusion and performance of a contract. These are the purposes necessary for the steps of concluding and implementing the contract between you and Brand-Shopping Bulgaria OOD, including the necessary data processing for registration, account creation and activities for providing the Services available through the Site. In addition, these purposes include the communication with you, including by e-mail, required in connection with the provision of the Services and / or your notification of changes in the provided Services. This may require processing some or all of the above categories of data.
b) Legitimate interest. These are goals related to your legitimate interests and / or the interests of Brand-Shopping Bulgaria Ltd. These objectives include:
Ensuring the normal functioning and use of the Site by you and other users, maintenance and administration of the Services, resolving disputes, detection and prevention of malicious actions.
Detection and resolution of technical or problems with the functionality, development and improvement of the Services.
Communicating with you, including electronically on important issues related to the Services.
Reception and processing of received signals, complaints, claims, requests and other correspondence;
Realization and protection of the rights and legal interests of Brand-Shopping International Ltd., including through court, and assistance in the implementation and protection of the rights and legal interests of other users of the site and / or affected third parties.
For these purposes, it may be necessary to process part or all of the above categories.
c) Legal obligations. The objectives related to compliance with legal obligations of Brand-Shopping Bulgaria Ltd. include fulfillment of obligations under the law to retain or provide information upon receipt of a relevant order from the competent state or judicial authorities, while providing an opportunity to exercise the control powers of the competent government agencies, in fulfilling the legal obligations of Brand-Shopping Bulgaria Ltd. to notify you of various circumstances related to your rights, the Services provided or the protection of your data, etc. For these purposes, it may be necessary to process part or all of the above categories.
(d) Explicit consent. Your data may be processed on the basis of your explicit consent, and the processing in this case is specific and to the extent and scope provided for in the respective consent.
Here you can find information about the shelf life of different types of data. When storing data, we apply the general principle of storing data in a minimum volume and for a period not longer than necessary to provide the Services, ensure their security and reliability and the requirements of the law.
Data types
Storage period
Explanations
Registration data (such as name, surname, e-mail address) and information about the registration and compliance with the Terms (date, time, IP address)
For the entire period of maintaining the account on the Site and up to 3 / three / years from the termination of the registration
The data identifies you as a party to the Agreement for the provision of Services on the Site. In order to resolve possible disputes that have arisen or become known after the termination of the agreement for the use of the Services and in connection with the protection of your rights
Log certifying the sending of orders.
For a period of 1 / one / year. Due to the requirements of ZEDEUU the logo is kept for a period of 1 / one / year incl. and when closing an account
Due to the fact that sending an order is sending an electronic statement by you to us, according to ZEDEUU we have the obligation to maintain a log of the fact of sending the statement (without its content) for a period of 1 / one / year.
Recent orders (orders sent by you with their content)
For a period of up to 3 / three / years;
Orders are stored for up to three years from the date of shipment. When deleting / closing an account before this deadline, all content related to them is deleted, except for the order number and the logo certifying the shipment, which is deleted after the expiration of the three-year period.
Automatic login
For a period of up to 6 / six / months from the last entry into the Site
This option allows you to automatically log in to the Site from a computer on which you have selected this. You should not use this option if people other than you have access to this computer.
Quick searches
Until you delete them; until the termination of your registration or up to 6 / six / months, if you use this functionality without registration
This option allows you to repeat your searches instead of entering them each time. The functionality can be used with or without registration. Quick links are stored to repeat the last 10 searches.
Account login (contains date and time of account login, status, whether login is via mobile application or desktop browser, IP address)
For a period of up to 1 / one / year from the last login or until the account is closed
This log allows unauthorized attempts to access accounts to be detected and automatically blocked.
System logs (may contain information such as: date and time, IP address, URL, browser version and device information)
For a period of up to 1 / one / year
Server logs, Web Application Firewalls, and more. devices falling into this category. These logs are needed to identify technical problems and / or detect malicious activity.
Correspondence, complaints and alerts, requests, incoming phone calls
Correspondence, complaints and signals are stored for up to 5 / five / years. In order to ensure the reliability of the service.
In order to resolve submitted complaints, signals, disputes, complaints, inquiries, requests or other questions addressed in communication to us, received through electronic forms on the Site, through calls to the telephone numbers of Brand-Shopping Bulgaria Ltd., by sending through a contact form or e-mail, we store and process this information and the result of this processing. Given the statute of limitations under Bulgarian law in order to resolve disputes, this information is stored for up to 5 / five / years.
Biscuits
Up to 6 / six / months from the last use of the Services
For a description of the cookies used, see the "Cookies Policy"
In the event of a legal dispute or proceedings requiring the retention of data and / or a request from a competent state authority, it is possible to retain data for longer than the specified periods until the final conclusion of the dispute or proceedings before all instances. The specified deadlines may be changed in case a different requirement for keeping the information is established according to the current legislation.
Backup. In order to ensure the reliability of the Services and to prevent data loss for technical reasons, the Site applies a data reservation policy. The maximum update period (including data deletion) of all backups is 30 days.
Brand-Shopping Bulgaria Ltd. does not provide your personal data to third parties, in any other way except in the cases described in this Policy, the Terms and the cases provided by law. This Policy applies to the storage and processing of personal data by us.
5. Suppliers and subcontractors
5.1 Brand-Shopping Bulgaria Ltd. uses subcontractors and service providers as specialized data centers for reliable and secure colocation of server and network equipment, etc. When working with subcontractors and suppliers, Brand-Shopping Bulgaria Ltd. requires them to strictly follow our instructions, in accordance with these Policies and Terms.
5.2. Third parties
Your personal data may be disclosed to third parties only in the following cases: when this is provided by law; if duly requested by a competent state or judicial authority; when we have received your explicit consent to this; when this is necessary for the protection of the rights and legal interests of Brand-Shopping Bulgaria Ltd. and / or other users of the Services.
5.3. Change of ownership
In the event of a merger, acquisition or sale of assets affecting the processing of personal data, you will be notified in advance.
The regulation provides for the following rights:
6.1. Right to information. This Policy is intended to inform you in detail about the processing of your personal data in connection with the Services provided.
6.2. Right of access. You have the right to receive confirmation whether your personal data is processed, access to them and information about their processing and your rights in this regard. You can access this at any time through the features provided in your account.
6.3. Right of adjustment. You have the right to correct your personal data in case it is incomplete or inaccurate. You have the opportunity to correct your data at any time through your account.
6.4. Right to delete. You have the right to request the deletion of data, except in cases where there is a substantial basis and / or legal obligation for their processing.
6.5. Closing an account. If you wish, you have the opportunity to close your account at any time, through the provided functionality. If you want to download and save data in your account, you need to do so before closing it. After closing the account, all data, part of it, is deleted. In connection with our obligations, responsibilities and requirements of the law for a period of up to 5 / five / years are stored:
In order to resolve possible disputes that have arisen or become known after the termination of the agreement for the use of the Services, for a period of 1 / one / year after the termination of the account information about its conclusion is stored. See section "Shelf life".
Due to the fact that sending an order is sending an electronic statement by you to us, according to ZEDEUU we have the obligation to maintain a log of the fact of sending the statement (without its content) for a period of 1 / one / year. The log contains the date of the statement, the name and email address of the sender, and the identification of the recipient.
The data shall be deleted after the expiry of the specified period. In the meantime, they may be provided only in due course to the competent state authorities in the exercise of their supervisory powers or to a competent court in the event of legal proceedings in which they are relevant. In the event of a legal dispute or proceedings requiring the retention of data and / or a request from a competent state authority, it is possible to retain data for longer than the specified periods until the final conclusion of the dispute or proceedings before all instances.
In order to ensure the reliability of the services and prevent data loss for technical reasons, the Site applies a data reservation policy. The maximum period for updating (deleting data) from all backups is 30 days.
Right of restriction in relation to data processing. The regulation provides for the possibility to restrict the processing of your personal data if there are grounds for doing so.
Right to notify third parties. If applicable, you have the right to ask the Administrator of your personal data to notify third parties when he has provided your data, regarding the correction, deletion or restriction of the processing of your personal data.
Right to data portability. You have the right to receive the personal data that you have provided and that relate to you in a structured, popular machine-readable format, as well as to use this data for another administrator at your discretion.
Important: The responsibility for the storage of data exported from the Site, as well as for all consequences of their provision to other administrators is entirely yours.
The right not to be the subject of a decision based solely on automated processing, including profiling, which has legal consequences for you or similarly affects you significantly, unless the grounds for personal data protection provided for in the applicable data protection legislation are met. this provides appropriate guarantees to protect your rights, freedoms and legitimate interests.
When providing the Services on the Site, technologies falling into this category are not used.
6.1. Right of withdrawal of consent. You have the right, at any time, to withdraw your consent to the processing of personal data, which is based on your consent. Such withdrawal shall not affect the lawfulness of the processing on the basis of the consent given until the moment of its withdrawal.
6.2. Right to object. You have the right to object to data processed on the basis of a legitimate interest.
In the event of such an objection, we will consider your request and, if justified, we will comply with it. If we believe that there are compelling legal grounds for processing or that it is necessary to establish, exercise or defend legal claims, we will inform you.
6.3. Right to appeal to a supervisory authority. You have the right to file a complaint with the supervisory authority if you believe the processing
The supervisory body in the Republic of Bulgaria is the Commission for Personal Data Protection, with address: Sofia 1592, Prof. Tsvetan Lazarov ”№ 2.
Brand-Shopping Bulgaria Ltd. is not responsible for the accuracy of the data provided by you, does not perform checks in this sense and does not guarantee the actual identity of the individuals who provided the data. In all cases of suspicion on your part, of established fraud and / or abuse, please notify us immediately. You undertake not to violate the rights of others in connection with the protection of their personal data or other rights when providing any information on the Site.
Questions and requests related to the exercise of the rights to protection of your personal data can be addressed to the Data Protection Officer Brand-Shopping Bulgaria Ltd .:
Address for correspondence: Sofia, 26 Vasil Kanchev Str., 8th floor
Email: office@bsi24.bg
Please read this document carefully. It contains the Privacy Policy of individuals - end users ("Policy") and is an integral part of the Terms of Use of individuals - end users ("Terms"). The use of the services offered by the e-shop is possible only after you accept and agree to these terms. If the Policy changes, the changes will be published here.
Date of update: 25.05.18
In order to provide the services (“Services”) on the website www.bsi24.bg, Brand-Shopping Bulgaria OOD with address of management: Sofia, 26 Vasil Kanchev Str., 8th floor, UIC BG206450084, processes data of individuals (Data Subjects / You / You), in accordance with this Policy.
When processing personal data, Brand-Shopping Bulgaria Ltd. complies with all applicable regulations on personal data protection, including, but not limited to, Regulation (EU) 2016/679 ("Regulation").
According to the Regulation, personal data is any information that relates to you and through which you can be identified. Processing of personal data ("Processing") is any action or set of actions that can be performed on personal data by automatic or other means.
In connection with the provided services, Brand-Shopping Bulgaria Ltd. processes information regarding the following Data Subjects:
(a) natural persons, users of the Site with registration, as Clients;
(b) natural persons, users of the Site without registration;
(c) individuals who have made inquiries (including by phone), complaints, requests, signals, complaints or other correspondence Brand-Shopping Bulgaria Ltd.
(d) natural persons, information about which is contained in inquiries (including by phone), requests, signals, complaints or other correspondence addressed to Brand-Shopping Bulgaria OOD
PROCESSED DATA REGARDING THE PROVISION OF SERVICES:
2.1 Information you provide:
You decide whether and how to use the Services provided through the e-shop. In the forms through which personal data are entered, we clearly indicate the mandatory or voluntary nature of the provision of data. The data, the completion of which is obligatory, are such, without which it is impossible to provide the respective Service or part of it.
(a) Registration / Account Creation. The use of part of the Services is possible after registration. To create your own account, you need to enter: name, surname, email address, phone number and password. In addition, information on registration and compliance with the Terms (date, time and IP address) is stored.
(b) Data stored in your account.
Recent orders - includes information about all orders since the creation of the account, incl. № of the order, date of the order, ordered products, prices and total amount of the order, status (status) of the order.
Payment information - includes names, phone, address, payment method.
Delivery information - includes names of the recipient (may be a person other than the user of the account), telephone, address, method of delivery.
(c) Special categories / sensitive data. The services of Brand-Shopping Bulgaria Ltd. and the functionalities provided on the Site are not intended for storage and processing of special categories of data within the meaning of Art. 9 and Art. 10 of the Regulation. You undertake not to store or send through the Site (including through the contact form of the Site), by e-mail or by phone to Brand-Shopping Bulgaria Ltd. in any form, information containing special categories of data and / or sensitive data such as:
- data revealing your racial or ethnic origin, political views, religious or philosophical beliefs, trade union membership or your genetic data, biometric data, data on your health, sexual life or sexual orientation, or data related to with your sentences and violations.
- identity documents, as well as PIN, passport / ID card number, etc. similar.
Brand-Shopping Bulgaria Ltd. has no obligation and does not monitor the availability of the data specified here on the Site. The provision of such information is entirely at the risk and responsibility of the person providing it.
(d) Contact form. The contact form allows you to contact us in connection with inquiries, complaints, requests, alerts, complaints or other correspondence. Your messages contain free text entered by you. You decide for yourself whether and what data concerning you to include in them.
(e) Correspondence, complaints and alerts. In order to resolve submitted complaints, signals, disputes, inquiries, requests or other questions addressed in communication to us, received through electronic forms on the Site, through calls to the telephone numbers of Brand-Shopping Bulgaria Ltd., by sending by e-mail or contact form, Brand-Shopping Bulgaria Ltd. stores and processes this information, as well as the result of this processing.
2.2. Data related to the process of using the Services
(a) Recent orders. This section applies to all your orders through the Site and does not apply to orders for which other forms of correspondence and communication have been used (contact form on the site, inquiry and / or order by e-mail, and / or telephone call.
The "My Orders" section allows you to view the orders you have sent and stored in your account and in our database since the creation of your account. The section "My orders" contains information about Order №, Date, Total (order amount), Status.
If necessary, this section allows you to order the same item (s) again.
(b) Payment information. This section applies to the payment information we need to process your orders, including names, phone, address, payment method. The "Payment Information" section allows you to view and, if necessary, correct the personal data provided by you, which will be used to process your order.
(c) Delivery information. This section refers to the information we need to process your orders, including the names of the recipient (may be a person other than the user of the account), telephone, address, delivery method. The "Delivery Information" section allows you to view and, if necessary, adjust the data provided by you, which will be used to process your order.
Due to the fact that sending an order is sending an electronic statement on your part to Brand-Shopping International Ltd., according to the Law on Electronic Document and Electronic Certification Services ("ZEDEUU") we have the obligation to maintain a log of the fact of sending the statement (without its content) for a period of 1 / one / year. The log contains the date of the statement, the name and email address of the sender, and the identification of the recipient.
(d) Quick links to repeat previous searches. This option allows you to repeat your searches instead of entering them each time. The functionality can be used with or without registration. When using the Site, a browser with a randomly generated number is stored in your browser, allowing the Site to show you quick links to repeat previous searches. The site stores and displays the last 10 searches associated with this browser, and when you log in to your account you can save and use it in it.
To ensure the security of the Services and to detect malicious actions;
For development and improvement of the Services on the Site;
To measure the traffic and usability of the Site;
Logs in cases where this is required by law (such as logs of electronic declarations of intent).
(e) Logs related to security, technical support, development, etc. The Site uses logs for the following purposes:
To ensure the reliable operation of the Services and to identify technical problems;
Log in to log in to your account. This log allows unauthorized attempts to access accounts to be detected and automatically blocked. It is maintained for a period of up to 1 / one / year, containing the date and time of login to the account, status, whether the login is through a mobile version, application or desktop browser, IP address. Server logs, Web Application Firewalls, and more. devices falling into this category. These logs are needed to identify technical problems, detect malicious activity, and more. of the above objectives. They are stored for up to 1 / one / year. Logs can contain the following information: date and time, IP address, URL, browser and device information. In addition, some of the devices may use cookie-based security technology.
(f) Cookies. The use of biscuits is necessary for the functioning of the Site.
Cookies are information stored in your browser (or mobile application). They are used to store settings and identifiers required for some of the services provided on the Site.
Brand-Shopping Bulgaria Ltd. collects, uses and processes the information described above for the purposes provided in this Policy and in the Terms of Use of the Services, which may be:
(a) Conclusion and performance of a contract. These are the purposes necessary for the steps of concluding and implementing the contract between you and Brand-Shopping Bulgaria OOD, including the necessary data processing for registration, account creation and activities for providing the Services available through the Site. In addition, these purposes include the communication with you, including by e-mail, required in connection with the provision of the Services and / or your notification of changes in the provided Services. This may require processing some or all of the above categories of data.
b) Legitimate interest. These are goals related to your legitimate interests and / or the interests of Brand-Shopping Bulgaria Ltd. These objectives include:
Ensuring the normal functioning and use of the Site by you and other users, maintenance and administration of the Services, resolving disputes, detection and prevention of malicious actions.
Detection and resolution of technical or problems with the functionality, development and improvement of the Services.
Communicating with you, including electronically on important issues related to the Services.
Reception and processing of received signals, complaints, claims, requests and other correspondence;
Realization and protection of the rights and legal interests of Brand-Shopping International Ltd., including through court, and assistance in the implementation and protection of the rights and legal interests of other users of the site and / or affected third parties.
For these purposes, it may be necessary to process part or all of the above categories.
c) Legal obligations. The objectives related to compliance with legal obligations of Brand-Shopping Bulgaria Ltd. include fulfillment of obligations under the law to retain or provide information upon receipt of a relevant order from the competent state or judicial authorities, while providing an opportunity to exercise the control powers of the competent government agencies, in fulfilling the legal obligations of Brand-Shopping Bulgaria Ltd. to notify you of various circumstances related to your rights, the Services provided or the protection of your data, etc. For these purposes, it may be necessary to process part or all of the above categories.
(d) Explicit consent. Your data may be processed on the basis of your explicit consent, and the processing in this case is specific and to the extent and scope provided for in the respective consent.
Here you can find information about the shelf life of different types of data. When storing data, we apply the general principle of storing data in a minimum volume and for a period not longer than necessary to provide the Services, ensure their security and reliability and the requirements of the law.
Data types
Storage period
Explanations
Registration data (such as name, surname, e-mail address) and information about the registration and compliance with the Terms (date, time, IP address)
For the entire period of maintaining the account on the Site and up to 3 / three / years from the termination of the registration
The data identifies you as a party to the Agreement for the provision of Services on the Site. In order to resolve possible disputes that have arisen or become known after the termination of the agreement for the use of the Services and in connection with the protection of your rights
Log certifying the sending of orders.
For a period of 1 / one / year. Due to the requirements of ZEDEUU the logo is kept for a period of 1 / one / year incl. and when closing an account
Due to the fact that sending an order is sending an electronic statement by you to us, according to ZEDEUU we have the obligation to maintain a log of the fact of sending the statement (without its content) for a period of 1 / one / year.
Recent orders (orders sent by you with their content)
For a period of up to 3 / three / years;
Orders are stored for up to three years from the date of shipment. When deleting / closing an account before this deadline, all content related to them is deleted, except for the order number and the logo certifying the shipment, which is deleted after the expiration of the three-year period.
Automatic login
For a period of up to 6 / six / months from the last entry into the Site
This option allows you to automatically log in to the Site from a computer on which you have selected this. You should not use this option if people other than you have access to this computer.
Quick searches
Until you delete them; until the termination of your registration or up to 6 / six / months, if you use this functionality without registration
This option allows you to repeat your searches instead of entering them each time. The functionality can be used with or without registration. Quick links are stored to repeat the last 10 searches.
Account login (contains date and time of account login, status, whether login is via mobile application or desktop browser, IP address)
For a period of up to 1 / one / year from the last login or until the account is closed
This log allows unauthorized attempts to access accounts to be detected and automatically blocked.
System logs (may contain information such as: date and time, IP address, URL, browser version and device information)
For a period of up to 1 / one / year
Server logs, Web Application Firewalls, and more. devices falling into this category. These logs are needed to identify technical problems and / or detect malicious activity.
Correspondence, complaints and alerts, requests, incoming phone calls
Correspondence, complaints and signals are stored for up to 5 / five / years. In order to ensure the reliability of the service.
In order to resolve submitted complaints, signals, disputes, complaints, inquiries, requests or other questions addressed in communication to us, received through electronic forms on the Site, through calls to the telephone numbers of Brand-Shopping Bulgaria Ltd., by sending through a contact form or e-mail, we store and process this information and the result of this processing. Given the statute of limitations under Bulgarian law in order to resolve disputes, this information is stored for up to 5 / five / years.
Biscuits
Up to 6 / six / months from the last use of the Services
For a description of the cookies used, see the "Cookies Policy"
In the event of a legal dispute or proceedings requiring the retention of data and / or a request from a competent state authority, it is possible to retain data for longer than the specified periods until the final conclusion of the dispute or proceedings before all instances. The specified deadlines may be changed in case a different requirement for keeping the information is established according to the current legislation.
Backup. In order to ensure the reliability of the Services and to prevent data loss for technical reasons, the Site applies a data reservation policy. The maximum update period (including data deletion) of all backups is 30 days.
Brand-Shopping Bulgaria Ltd. does not provide your personal data to third parties, in any other way except in the cases described in this Policy, the Terms and the cases provided by law. This Policy applies to the storage and processing of personal data by us.
5. Suppliers and subcontractors
5.1 Brand-Shopping Bulgaria Ltd. uses subcontractors and service providers as specialized data centers for reliable and secure colocation of server and network equipment, etc. When working with subcontractors and suppliers, Brand-Shopping Bulgaria Ltd. requires them to strictly follow our instructions, in accordance with these Policies and Terms.
5.2. Third parties
Your personal data may be disclosed to third parties only in the following cases: when this is provided by law; if duly requested by a competent state or judicial authority; when we have received your explicit consent to this; when this is necessary for the protection of the rights and legal interests of Brand-Shopping Bulgaria Ltd. and / or other users of the Services.
5.3. Change of ownership
In the event of a merger, acquisition or sale of assets affecting the processing of personal data, you will be notified in advance.
The regulation provides for the following rights:
6.1. Right to information. This Policy is intended to inform you in detail about the processing of your personal data in connection with the Services provided.
6.2. Right of access. You have the right to receive confirmation whether your personal data is processed, access to them and information about their processing and your rights in this regard. You can access this at any time through the features provided in your account.
6.3. Right of adjustment. You have the right to correct your personal data in case it is incomplete or inaccurate. You have the opportunity to correct your data at any time through your account.
6.4. Right to delete. You have the right to request the deletion of data, except in cases where there is a substantial basis and / or legal obligation for their processing.
6.5. Closing an account. If you wish, you have the opportunity to close your account at any time, through the provided functionality. If you want to download and save data in your account, you need to do so before closing it. After closing the account, all data, part of it, is deleted. In connection with our obligations, responsibilities and requirements of the law for a period of up to 5 / five / years are stored:
In order to resolve possible disputes that have arisen or become known after the termination of the agreement for the use of the Services, for a period of 1 / one / year after the termination of the account information about its conclusion is stored. See section "Shelf life".
Due to the fact that sending an order is sending an electronic statement by you to us, according to ZEDEUU we have the obligation to maintain a log of the fact of sending the statement (without its content) for a period of 1 / one / year. The log contains the date of the statement, the name and email address of the sender, and the identification of the recipient.
The data shall be deleted after the expiry of the specified period. In the meantime, they may be provided only in due course to the competent state authorities in the exercise of their supervisory powers or to a competent court in the event of legal proceedings in which they are relevant. In the event of a legal dispute or proceedings requiring the retention of data and / or a request from a competent state authority, it is possible to retain data for longer than the specified periods until the final conclusion of the dispute or proceedings before all instances.
In order to ensure the reliability of the services and prevent data loss for technical reasons, the Site applies a data reservation policy. The maximum period for updating (deleting data) from all backups is 30 days.
Right of restriction in relation to data processing. The regulation provides for the possibility to restrict the processing of your personal data if there are grounds for doing so.
Right to notify third parties. If applicable, you have the right to ask the Administrator of your personal data to notify third parties when he has provided your data, regarding the correction, deletion or restriction of the processing of your personal data.
Right to data portability. You have the right to receive the personal data that you have provided and that relate to you in a structured, popular machine-readable format, as well as to use this data for another administrator at your discretion.
Important: The responsibility for the storage of data exported from the Site, as well as for all consequences of their provision to other administrators is entirely yours.
The right not to be the subject of a decision based solely on automated processing, including profiling, which has legal consequences for you or similarly affects you significantly, unless the grounds for personal data protection provided for in the applicable data protection legislation are met. this provides appropriate guarantees to protect your rights, freedoms and legitimate interests.
When providing the Services on the Site, technologies falling into this category are not used.
6.1. Right of withdrawal of consent. You have the right, at any time, to withdraw your consent to the processing of personal data, which is based on your consent. Such withdrawal shall not affect the lawfulness of the processing on the basis of the consent given until the moment of its withdrawal.
6.2. Right to object. You have the right to object to data processed on the basis of a legitimate interest.
In the event of such an objection, we will consider your request and, if justified, we will comply with it. If we believe that there are compelling legal grounds for processing or that it is necessary to establish, exercise or defend legal claims, we will inform you.
6.3. Right to appeal to a supervisory authority. You have the right to file a complaint with the supervisory authority if you believe the processing
The supervisory body in the Republic of Bulgaria is the Commission for Personal Data Protection, with address: Sofia 1592, Prof. Tsvetan Lazarov ”№ 2.
Brand-Shopping Bulgaria Ltd. is not responsible for the accuracy of the data provided by you, does not perform checks in this sense and does not guarantee the actual identity of the individuals who provided the data. In all cases of suspicion on your part, of established fraud and / or abuse, please notify us immediately. You undertake not to violate the rights of others in connection with the protection of their personal data or other rights when providing any information on the Site.
Questions and requests related to the exercise of the rights to protection of your personal data can be addressed to the Data Protection Officer Brand-Shopping Bulgaria Ltd .:
Address for correspondence: Sofia, 26 Vasil Kanchev Str., 8th floor
Email: office@bsi24.bg
